BELLEVILLE – Illinois American Water is encouraging customers who qualify and need financial assistance with their water and/or wastewater bills to utilize a federal assistance program. The LIHWAP program provides bill payment assistance to help low-income families pay their water and/or wastewater bills. Qualifying residential customers could receive up to $1,500. The program is available through Aug. 31, 2023, and is open to residential customers only. The Illinois Department of Commerce and Economic Opportunity (DCEO) is administering the program and assistance is provided by local Community Action Agencies (CAA) throughout the state. In addition to the LIHWAP program, Illinois American Water residential customers can receive assistance through the company’s H2O Help to Others Program, installment plans and budget billing.
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